Healthful Fresh Dog Food

Effective Date: 21 May 2026

1. Perishable Product Policy

Due to the nature of fresh, perishable food products, all sales are generally final and non-refundable.

2. Exceptions

We may offer a replacement or refund only under the following conditions:

• Your order arrives damaged
• You received the wrong product
• There is a verified quality issue

In such cases, you must contact us within 24–48 hours of delivery.

3. Non-Refundable Situations

We do not provide refunds in the following cases:

• Your pet does not like the food
• Failure to properly transition your pet’s diet
• Missed deliveries due to incorrect or incomplete address information

4. Resolution Options

If your request is approved, we may offer one of the following solutions:

• Replacement of the order
• Store credit
• Partial or full refund (evaluated on a case-by-case basis)

5. Contact for Issues

To request assistance or report an issue, please contact us:

 support@healthfulfreshdogfood.com